About my job as a telephone interpreter

My job as a telephone interpreter is varied and interesting.

I have dealings with compliance agencies, travel companies, roadside assistance, healthcare providers and chemical emergency helplines.

There are many more companies that subscribe to our services.


I need to know medical, legal and general terms in order to do my job proficiently.

However, I often have to spell names, locations and email addresses.

I use the NATO Phonetic Alphabet to spell names to English speaking customers.

I use the German Phonetic Alphabet for the German speaking customers.

However, there are different German phonetic alphabets available.

The Swiss, the Germans and the Austrians have slightly different versions.

The most common German one is the Din 5009 phonetic alphabet

If you would like to have an overview you can use this table below as reference.

Phonetic alphabet systems are extremely useful on the phone. The sound quality can be at times compromised. But the quoting of phonetic alphabets is more accurate than just listing the letters individually.

Find out more about phonetic alphabets on these websites:



International phonetic alphabet systems were originally used in military and medical settings. The radiotelephony procedure has been predominantly used in order to avoid errors that could be fatal.


Even nowadays, these international phonetic alphabet systems are handy especially during the pandemic.

My job as a telephone interpreter has been rewarding. When arranging medical appointments abroad I might have saved some lives.

free German powerpoints

Free teaching materials for German teachers

Language worksheets for you

I produced these powerpoints for my adult learner. He is at beginner’s level.

Arranging meeting requires the learner to know the numbers up to ‘100’ and the German alphabet. Therefore, I included revision slides.

Photo by Ketut Subiyanto on Pexels.com

My aim is to increase the learner’s confidence to communicate in the target language.

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My year 9 German homework booklet will be out soon

Ideal for German teachers

Language worksheets for you

You can preorder it under the following link: https://zigzageducation.co.uk/synopses/11223-ks3-german-homeworks?pod=11217

This booklet is a real timesaver for teachers.

My booklet is aimed at secondary school children learning German in their third year.

I attach a screenshot with the feedback of experienced teachers.

You can order the resource now. It will be available within the next few months.

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Flowers, flowers, flowers – Blumen, Blumen, Blumen

Just pretty

My life in England - Mein Leben in England

This week is British Flower Week. That is, why I would like to show you my garden photos. Everything is blooming.

Diese Woche findet die britischeBlumenwoche statt.Deshalb möchte ich Ihnen / Euch meine Gartenfotos zeigen. Alles steht in Blüte.

More on this website – Mehr auf dieser Webseite: https://www.britishflowersweek.com/

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Worksheets for German A-level teachers

My German A level worksheets in so far

Language worksheets for you

I have created all these worksheets for German A-level teachers.

You can look at the inspection copy and order them on this website: https://zigzageducation.co.uk/subjects/languages/german

My teaching resources are authentic and cover contemporary topics in the German society. The topics are related to concerns, that young people experience.

There are some more worksheets on the way. I will let you know once they are published.

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Typically British – Typisch britisch

Find out more about the British

My life in England - Mein Leben in England

In my free time and whilst on call out I pursue my hobbies. I was given this jigsaw at Christmas. I completed it in May 2021. I like this picture, because it is nostalgic. Of course, it does not depict the reality. However, it embodies British values.

English village life – englisches Dorfleben

In meiner Freizeit und wenn ich Bereitschaftsdienst mache, gehe ich meinen Hobbys nach. Mir wurde zu Weihnachten dieses Puzzle gegeben. Ich habe es im Mai 2021 fertiggestellt. Ich mag dieses Puzzle, weil es nostalgisch ist. Natürlich entspricht dieses Bild nicht der Realität. Dennoch verkörpert es britsche Werte.

A couple of years ago, I went to the Knit & Stitch Show at Alexandra Palace in London. There I purchased a stitch kit outlining humourously the British tea theme.

Tea Stitch Design – Teestickdesign

Vor ein paar Jahren ging ich zur Knit & Stitch Show zum AlexandraPalast in…

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Inspiring Creativity – Inspirierende Kreativität

Kindness goes a long way.

My life in England - Mein Leben in England

It seems that some people have plenty of time at hand. They enlighten our area with acts of kindness. Their creativity makes us all happier in difficult times.

Es hat den Anschein, dass einige Menschen viel Zeit zur Verfügung haben. Sie bringen Frohsinn in unsere Gegend  durch nette Gesten. Ihre Kreativität macht uns alle glücklicher in diesen schwierigen Zeiten.

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